Services
ACAVE provides a top-notch legal team specialising in tourism to respond to all the legal requirements travel agencies may have.
This service also includes specialised labour and tax consulting for travel agencies.
Services include:
- Consulting, management and processing to set up a travel agency and open branches.
- Drafting and preparation of proceedings: name changes, corporate changes, transfer of agent registered office, change of guarantee.
- Guidelines and recommendations on how to act in the event of strikes, weather events, terrorist attacks, political conflicts, bankruptcies, insolvencies and the ceasing of airline operations.
- Package holiday contract models and pivoting to product offers.
- Drafting/checking contracts with tourism providers.
- Consulting and preparation of package holiday general conditions.
- Consulting and drafting of pleadings in out-of-court claims agencies receive either directly from consumers or from consumer associations and offices, arbitration courts or administrative channels.
- Advising on general queries regarding labour matters and the implementation and interpretation of the Travel Agency Collective Agreement.
- Consultations on the application and booking of VAT for travel agencies.
- Data protection consulting.
- E-commerce and information society consulting.
- ADM management and advocacy.
- Advice on IATA matters.
- Advice, management and drafting of complaints with tourism providers.
- Advising on air/rail/sea and waterway passenger rights and, where applicable, claims management and drafting.
- Patent and trademark consulting.
- Filing and tracking of complaints for professional intrusion.
- Ad-hoc information on current laws around regional, national and international tourism matters.
- Information on different grants and subsidies for travel agencies.
- Preparation of lawsuits and consulting in oral proceedings for breaches of Regulation EC 261/2004.
Regulations
The ACAVe Legal Consulting department provides all its partners with a fully updated compilation of all tourism regulations at the regional, national and international level applicable to travel-agency and related-supplier activity.